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protel service pricelist

Description Unit Maintenance protel
Regular monthly Maintenance fee 2% of the SW price
Scheduled maintenance within office hrs 1 hr 900,- Kč
Scheduled maintenance outside office hrs 1 hr + 30 %
Express maintenance within office hrs 1 hr + 50 %
Express maintenance outside office hrs 1 hr + 100 %
Training, consultation 1 hr 1 200,- Kč
Travel expenses within Prague way 500,- Kč
Travel expenses - other 1 km 11,- Kč
Hardware diagnostics in the ASW office 1 pc 700,- Kč
Hardware repairs in the ASW office 1 hr 900,- Kč
Remote maintenance action 1 hr 4 free, then 600,- Kč
Work in ASW – problem analysis, reports 1 hr 1200,- Kč
Hardware lending from ASW 1 day free
protel Germany assistance 1 hr depends on the request and offer

All prices are valid for protelSPE, supplied by ASW Systems a. s. Each individual business partners' prices may vary.