protel service pricelist
| Description | Unit | Maintenance protel |
|---|---|---|
| Regular monthly Maintenance fee | 2% of the SW price | |
| Scheduled maintenance within office hrs | 1 hr | 900,- Kč |
| Scheduled maintenance outside office hrs | 1 hr | + 30 % |
| Express maintenance within office hrs | 1 hr | + 50 % |
| Express maintenance outside office hrs | 1 hr | + 100 % |
| Training, consultation | 1 hr | 1 200,- Kč |
| Travel expenses within Prague | way | 500,- Kč |
| Travel expenses - other | 1 km | 11,- Kč |
| Hardware diagnostics in the ASW office | 1 pc | 700,- Kč |
| Hardware repairs in the ASW office | 1 hr | 900,- Kč |
| Remote maintenance action | 1 hr | 4 free, then 600,- Kč |
| Work in ASW – problem analysis, reports | 1 hr | 1200,- Kč |
| Hardware lending from ASW | 1 day | free |
| protel Germany assistance | 1 hr | depends on the request and offer |
All prices are valid for protelSPE, supplied by ASW Systems a. s. Each individual business partners' prices may vary.